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Digital Care Telemedicine Service for Care Homes

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As part of a system response to significant challenges faced by the Health and Social Care sector, we have offered a fully funded 24/7 digital care telemedicine service to our older adults care homes. 'Immedicare' has been commissioned to compliment the current support offered by the system and offers an alternative method for care home staff in accessing timely advice and intervention for residents At present over 100 nursing and residential homes within North Yorkshire and York are utilising the service.

The service is a partnership between Airedale NHS Foundation Trust, and technology partner Involve. This service is currently supporting several hundred residential care and nursing homes throughout the UK, which uses secure video conferencing technology to connect care homes directly to an experienced NHS clinical support team based in a specialist Digital Care Hub; located at Airedale NHS Foundation Trust. Benefits the service is intended to deliver for care homes are:

Homes are encouraged to contact the service for any residents they have concerns about, the service is able to assist with a wide range of conditions including for example:

The service also offers training and clinical supervision for staff.

For any queries regarding the service please contact hnyicb-voy.yorkplacequalitynursingteam@nhs.net. A set of resources are below which provide further information and designed for care homes, families and carers, and staff from health services working with homes.

The following link will take you to the Immedicare website for further information; https://immedicare.co.uk/

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